Rory Sutherland of Ogilvy UK spoke on TED Global about the value of the intangible, and how advertising helps create that value:
Highly entertaining, as usual for Rory. Having worked with Rory in a brainstorming some time ago, when I still worked at Ogilvy, I can tell you: he really is that entertaining. The story about how to make the train ride between London and Paris any more enjoyable I already heard back then, it’s a classic…
For the rest of that talk: I do believe that we’re now living in a world of mass produced commodities, no matter what you buy, the added value almost always lies within the imagined value that you yourself (with the little help of stories created by advertising as well as socially networked word-of-mouth) asign to your individual brand experience…