Today seems to be infographic day, I apologize in advance. But I couldn’t resist the following one about ROI.
The ROI of social media is still the holy grail. But MDGadvertising has produced an infographic, in which summarises many facts and approaches of the industry on how to get closer to a relevant ROI score. Facts like:
Current status of social media marketing in the mix
Metrics used by CMOs to measure social media marketing activities
Estimated ROI of various marketing activities / platforms
It’s nothing new. The value of an existing customer is rather high, when treated correctly. We all know examples like „It is 6 to 7 times more costly to win a new customer than to retain existing ones“. Flowtown has produced an infographic on this topic:
This, at first, came across as a rather nice gadget for social media nerds: the social media platform atlas. It shows an overview of interactions possible on the worlds largest social network:
Platlas is designed to help you better understand your social networks. Our goal with this project is to introduce a new and interactive perspective to the variety of actions users take on their social platforms. To better educate users and companies alike, we’ve created the first ever social network ecosystem exploration tool. (…)
Starting from a user’s profile in the center of the circle and moving outwards this interactive guide illustrates the hierarchy of Facebook user actions from the perspective of content creation and interaction. (see here)
Clicking through the tool, you can arrange the info in various ways to figure out how to use facebook. The added value does not seem to be extremely high, but it is in fact a nice interactive infographic. No more, no less, if you ask me.
More interesting, however, is the way the video and the introduction to the tool is done. On the page you can read about the technical specs of the tool (i.e. javascript, no flash, etc.).
In the video (if you haven’t watched it yet), you don’t only see the people involved in the project explaining the tool, expressing their pride. You can also see many views across the agency. This way, people can get a feeling for what the agency is like. Whether it is a nice place to work at.
My guess is: this is a clever recruitment „campaign“. May be also built for some new business activities. But when watching the video I got the feeling their first objective was to lure prospective employees…
ecircle has produced an infographic on how users interact with brands via email and social media. For obvious reasons did eCircle include email usage as a main component in this study, but interesting nevertheless also for social media marketers.
A nice example of an impressing idea, that makes a small thing big and produces an enormous amount of effort at the same time. Don’t get me wrong. I like the idea. But it’s big – both in fascination, as well as the whole setup….
I know that it is rather hard to convince clients of this kind of idea because of efforts (time, client/agency ressources, money) involved, yet at the same time probably not being able to predict outcome and effect in any way. So Kudos to whichever agency (does anyone know?)…
Wo ich sonst so bin...