Apparently, some advertisers in the UK were cancelling their adspaces on Facebook, because they were appearing next to dubious content – in this case a page of the British National Party – as I found in this post at Techcrunch.
It seems that Facebook (and probably most other social networking sites) are not able to book campaigns on specific pages (or filter out unwanted pages). But, as Techcrunch rightly writes:
It seems a little strange in 2007 that advertisers would have been naive enough to believe that a run of site style advertising campaign on a site as large as Facebook would not have resulted in advertisements appearing next to dubious content to start with.
This problem is not only Facebooks‘ problem. Any social network – may be even many of the other sites with user generated sites with run-of-site advertising – will have the same problem. These sites will need context sensitive filters to deliver the right ads to the right user generated content pages. And while this works fine for text based pages (Google is offering that already for their AdSence ad placements), I am not sure how you would do the same with images, Sound and video?
The post is a little older, but nevertheless interesting. Thomas Baekdal lists 7 tipps for successful viral marketing. Since we were just talking about this in the agency, this reminds me of a certain serendipity effect. (Accidentally finding something when you’re in the right mindset.)
The 7 tipps are as follows:
1: Make people feel something
2: Do something unexpected
3: Do not try to make advertisements (that sucks)
4: Make sequels
5: Allow Sharing, downloading and embedding
6: Connect with comments
7: Never restrict access!
Of course there is explanations and examples to each one of these, so click yourself through here and take a look. Summarising, he writes:
There is a common message in all of these tricks. It is that you need to make it right – or not do it at all. Only the best viral marketing campaigns make it – the rest literally sucks.
This is very true and it is most likely the point which is the most difficult to sell to clients…
This is a great idea showing how donating blood doesn’t take much more time than watching a clip on YouTube. You have to click on the image below, since (due to the effect, which I won’t give away here) the clip cannot be inserted into any other pages just like YouTube clips. Enjoy!
Brandweek features a good, summarising, article of what brand marketers should take into account when dealing with all stuff „web 2.0“.
The user-generated content upheaval—manifested in blogs, podcasts, videocasts and wikis—is quite real, and so is the revolution of consumer empowerment. But despite the resultant chaos, brand managers simply must learn to maintain a balanced perspective. Yes, the digital media environment is being democratized, but that doesn’t mean that you have to turn the keys to your brand over to the digital inmates of the Web 2.0 asylum.
That is a bit harsh. „Digital inmates of the web 2.0 asylum“! But in a way he’s right. Brands do not have to respond to every web 2.0 challenge, just because someone thinks it could be fun if the brand did. Just like you, yes you, dear reader, wouldn’t just jump of any bridge, just because someone else thinks it’s fun. Brands need to engage with their target audience in a way that is true to their core brand personality. That implies that some brands might actually engage more carefully and less openly than others.
Brands might also take very different approaches in the way the open up the conversation with their target audience. But to some degree, they will all have to:
If you’re to have any hope of maintaining your brand equity in the Web 2.0 world, you must begin by assuming that while your happy customers will remain silent, your critics will be all too happy to denounce you online. So you might as well provide the place for discussion and retain some control of how the dialogue develops. An invitation to the public to air its views need not, however, be a free-for-all. You should take a hard-line on obscenity, vulgarity, hate speech and intolerance. You may even want to curb anonymity to raise the overall civility of the discourse.
Regard this as an opportunity: you never had the chance to learn so much about your customers. Providing an open platform for your customers gives you the ultimate opportunity to learn about the opinions of your target audience – you can even find out about the tonality they prefer, which in turn can help you (or rather your agency) write better advertising pieces.
Engage your customer, ignore the hype and don’t fear the revolution—whether it’s downloaded from iTunes, read from blogs or stolen from YouTube.
Funny! This reminds me of:
„The revolution will not be televised“ – Gill Scott Heron
„The Television will not be revolutionised“ – (I think it was Joseph Jaffe, who said that in one of his podcasts)
But the quote I find the most useful – and it is also something I keep telling everyone:
there’s also no single ‚right way‘ to manage in the reality of the Web 2.0 world. Be prepared to experiment.
The title gives it away, I know. But I do agree with Steve Rubel. Curiosity is a very important career skill these days. At least in our industry, where things are changing so fast, that typical approaches of a few years ago might no longer work – or at least not be the best approaches out there.
You don’t have to try everything or follow every single new Web2.0 gadget, website, or whatever. But you need an inherent interest in the movements happening out there.
OK, I am echoeing others here, but this one I have to mention – let alone for my own records. You might have seen this video:
Joe Jaffe found it in 2006 already and I remember thinking back then: what kind of nonsense of „user generated content“ brands will have to deal with in the future. And I was thinking about how brands could properly respond to this kind of stuff. But I never thought about what they did now: it has apparently been sold to McDonalds by their agency Arnold. It just doesn’t say anywhere for how much. Now it constantly runs on US television, probably costing lots of media money…
Joe now feels a bit stale. For one, because he found it already such a long time ago, but also because of the tagline in the beginning which says: „user generated content“.
Wo ich sonst so bin...