Advertisers don’t belong on Facebook, says Ted McConnell, Digital Guru at P&G.
Social networks may never find the ad dollars they’re hunting for because they don’t really have a right to them.
he continues. A provocative statement made to the Digital Non-Conference, a program by Cincinnati’s Digital Hub Initiative. His feeling is, that most social network activity is rather private in nature:
„I have a reaction to that as a consumer advocate and an advertiser,“ he said. „What in heaven’s name made you think you could monetize the real estate in which somebody is breaking up with their girlfriend?“
These private conversations are, well, private. But these ads are just as obtrusive as all the advertising in the pub your spending your time with your friends at. We’re used to having social interactions in surroundings covered with advertising. We just don’t want to be interrupted or bothered by it. Most facebook advertising isn’t interrupting. It’s small banner ads on the side of the screen, which I, quite frankly, rarely notice.
And while we talk about moving into places that are largely made up of consumer generated media, he states:
Consumers weren’t trying to generate media. They were trying to talk to somebody. So it just seems a bit arrogant. … We hijack their own conversations, their own thoughts and feelings, and try to monetize it.“
True, but I guess most marketers don’t want to buy regular adspace for the very reason that most people will not notice (nor click) it. So, if they could find more interesting, more effective ways to leverage these communities – e.g. by providing something of more added value, they would happily try it. Like the little ad supported postcards you get in most german pubs. They are widely accepted and people look forward to looking at them every time they pass by the little postcard rack on their way to the rest rooms.
These added value things could be, for example, small applications that enrich your social network profile:
He cited Facebook applications as a potentially valuable vehicle for advertisers, one in which they can create an environment that’s favorable for their brands and consumers alike.
Facebook Apps are just one things. Groups, product profiles, etc. are other possibilities. Imagination and social skills are key to finding these new value adders for social networks…
Well, maybe it’s just me but I’ve kind of gotten used to ads invading my space (my personal space not the website) for years now.
I go to a restaurant and there are ads over the urinal.
Any guy who’s tryin‘ to break up with his girlfriend in Facebook probably isn’t gonna get his feelings hurt by a small ad for deodorant. Maybe it serves him right for not bein‘ a real man and ditchin‘ her the ol‘ fashioned way-on the telephone.
I see his point but it appears to me that McConnell seems to think people should be able to chose when they get advertised to,and that’s ridiculous. Surely product placement would fall at the same immoral hurdle but in an age of file sharing, someone sometime, has to get paid. I don’t like seeing James Bond flashing off his Sony Viao to me but I know that in part it helped fund the film and give me a partially subsidised 2 hours of entertainment.
I also think Mr McConnell is generalising social media. I believe social media advertising is split into 2 parts. Passive advertising – when an ad is shown to a user alongside their social profile, and engaged advertising, when the user is interacting with a brand. For passive advertising – I can break up with my girlfriend by Facebook email or Gmail. One it would seem is immoral while the other is ok because of the platform used. In the case of engaged advertising, I believe as long as the user knows they’re interacting with the brand and the brand does not try and manipulate the conversation it’s having with the end user, then this is an entirely pure way of talking to a user and therefore a great form of advertising.
Either way, in our case it’s great news and I’d love to have a chat with Mr McConnell: “McConnell told the conference that he does not think P&G should continue to buy banner ads on Facebook, although he believes there is still value in branded Facebook applications.â€
Adknowledge are a social media ad platform. In September we served 10 billion ads into social media applications across Facebook, MySpace, Hi5, Bebo, Friendster and Orkut. Along with monetising apps we also offer brands the opportunity to „rent an app“
Here’s an example: http://apps.new.facebook.com/videotheater/Video.php?contentId=4 for more information pbowen@adknowledge.com
@Kevin: that’s exactly what I mean. there are ads everywhere anyway, and most people aren’t too bothered as long as they’re not too intrusive.
@Paul: I like your differentiation of passive and engaged advertising! It makes a lot of sense!
Yeah, Roland, we’re in agreement here.